Storage Terms and Conditions

ABN: 64 654 922 335

Phone: 0476 682 638

Email: quotes@coolcatremovals.com.au

Address: 66/266 Osborne Ave, Clayton South VIC 3169

Effective Date: 29.06.2025

1. Overview

By storing goods with Cool Cat Removals, the customer (referred to as “you” or “the

Client”) agrees to the following Terms and Conditions. These terms govern the provision

of short-term and long-term storage services by Cool Cat Removals (referred to as “we”,

“us”, or “the Company”).

2. Storage Type

2.1. No Self-Storage

Cool Cat Removals is not a self-storage facility. You do not have open access to your

stored items. All storage access is supervised and strictly by appointment only.

2.2. Short-Term and Long-Term Options Available

We offer both short-term and long-term storage solutions. Duration and pricing will be

agreed upon before the commencement of storage.

2.3. Storage Environment

Goods are stored in enclosed, dry units located at our secure Clayton South facility. We

take reasonable care to protect your items but are not liable for deterioration of items

caused by inherent defects, vermin, mould, or force majeure (e.g. fire, flood, or storm).

3. Access to Stored Goods

3.1. If you wish to inspect or retrieve any stored items, you must request an

appointment by emailing quotes@coolcatremovals.com.au or calling 0476 682 638.

3.2. Appointments are subject to availability and require a minimum of 48 hours’ notice.

4. Payment Terms

4.1. Storage fees are invoiced either weekly or monthly, depending on the agreement.

4.2. We may require payment in advance for part or all of the storage term. This will be

outlined clearly in your quote.

4.3. If payment is not received by the due date, we reserve the right to:

• Withhold access to your stored items

• Refuse further services

• Begin debt recovery procedures after 14 days of non-payment

• Apply a $25 late fee per week until the account is settled

5. Ownership & Responsibility

5.1. You must be the legal owner or authorised representative of the goods placed into

storage.

5.2. Cool Cat Removals is not liable for:

• Fragile or perishable items not declared at the time of storage

• Cash, jewellery, firearms, or prohibited items

• Loss or damage where goods were not professionally packed by Cool Cat Removals

5.3. Any insurance cover must be arranged by you unless otherwise agreed in writing.

6. Termination of Storage

6.1. You may end your storage agreement by providing 7 days’ written notice.

6.2. Cool Cat Removals may terminate the agreement with 14 days’ notice unless:

• You are in breach of the terms, in which case we may terminate immediately

6.3. Upon termination, you are responsible for collecting your goods or booking delivery

within 7 days. After this period, additional storage fees may apply.

7. Abandoned Goods

If goods remain unclaimed 30 days after termination and attempts to contact you have

failed, Cool Cat Removals reserves the right to dispose of, donate, or auction the items

to recover costs.

8. Contact & Communication

All storage-related enquiries must be directed to:

Email: quotes@coolcatremovals.com.au

Phone: 0476 682 638

9. Amendments

Cool Cat Removals reserves the right to amend these terms. The most current version

will always be available upon request and on our website.